How To: Change Requests

Rimsys Intel was created with the community in mind, so we’re making it easy for users to submit proposed changes via Change Request Forms when they see information that has become outdated or is no longer valid on the Rimsys Intel website.

Here’s how it works:

Create Change Request

1. Click on the “Create" Change Requests button on the page that needs to be updated
2. Fill out the form with: 
   1. Basic contact information 
   2. The information you wish to update 
   3. Your proposed update 
   4. Your source(s) for this update 
3. Submit your Change Request Form (This will alert Rimsys of a New change request)

You can also watch our short video to learn how to create and submit a change request: Submit a Rimsys Intel Change Request.

Formal Review

Rimsys subject matter experts will peer review your change request and the source you used to validate the information provided. You’ll see the status as Pending until the review is complete and Approved, Approved (Partially), or Rejected once we finish the review. Rejected requests will have a reason for not being approved.

Approval / Rejection

When a change request is approved, a Rimsys team member will make the respective update on the Rimsys Intel site. 

Once your update is live, you will receive an email. Your update will also be populated in a change request feed so that all users can see recently changed information. 

Please note that you must submit one change request per proposed update, but you can submit as many as you need to.

Frequently Asked Questions

Got a question? We've got answers. If you have some other questions, contact us by email.

Why did my Change Request get rejected?

This can happen for several reasons, but primarily, it is related to not having a valid reference, inadequate information, and incomplete required form fields, among others.

Can I cancel a Change Request once it's been submitted?

Once a Change Request is submitted, you can no longer update it. If you wish to cancel an existing request, please reach out to intel@rimsys.io with a description of the change request.

I made a mistake. How do I update my Change Request?

Once a Change Request has been submitted, you can no longer update it. Please ensure that prior to submitting, all information is as accurate as possible to avoid a rejection. You can contact us intel@rimsys.io for additional information.